Hello and welcome! My name is Doris.I have been an antiques collector, dealer and appraiser for over 56 years.I will be pleased to help you.
I am not sure what your customer service inquiry is but I will be happy to research the answer to your question about your china.
Please allow me time to research the data required by your question, calculate current values and write my answer.
I thank you in advance for your patience.
My research indicates that your pattern was made 1985-2001.
The retail vintage value of your set as described is $1850 assuming barely used condition.
As for where to sell.....If you want to sell quickly at wholesale prices, try one of these sites.I do not know where you live so I will make suggestions for three countries.
If you would like to sell closer to retail , some ideas are:
The internet has your largest audience of buyers. Place small ads on these sites or set up your own small store on these sites.
Etsy.com - no or small feesArtfire.comGoantiques.com - more upscale fee basedRubylane.com - more upscale fee basedTias.comAmazon Marketplace: http://services.amazon.com/content/sell-on-amazon.htm/ref=footer_soa?ld=AZFSSOAcyberattic.comcollectoronline.comcollect.comtrocadero.com
If you ship to a dealer, you will have to pay the shipping and insurance costs.
If you sell retail, be sure to charge the customer a sizable amount for shipping and insurance.
How to pack and send china:
China is best packed with 2 paper plates between the plates, platters and saucers. Then wrap a few plates together with several layers of bubble wrap. Tape the loose ends of the bubble wrap together.For cups and bowls, wrap separately with a couple of layers of bubbble wrap.
Put a several inch layer of crunched newspaper in the bottom of each packing box.
Arrange the heavier items on the newspaper first. Then add the cups and small bowls on top of the heavier pieces.
In a second box, crunched newspaper, stacked plates face up, not on edges followed by lighter items.
Before putting the newspaper in the bottoms, reinforce the bottom and sides of a strong corrogated box with cut corrogated sheets (cut from another box). Then start with the crunched newsprint.
After filling each box up to about 5 inches from the top, put several inches of crumched newsprint on the top of the stacked china.
Firmly tape the box closed with several layers of tape.
Write two things on all the sides of the boxes - "Fragile" and "Top" with arrows pointing to the top.
On the top, write "This side up."
For expensive items, the US Postal service will allow one to purchase higher insurance.
If possible, ship two-day service. This eliminates long trips with boxes transferred from truck to truck.
A private seller to a dealer can expect 30-60% of retail value.
I hope I have helped you.
If I can help you with further questions about this answer, please let me know before you rate me.
All my answers are quoted in USA dollars.
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I'm just following up with you to see how everything is going. Did my answer help?
Let me know,Doris