Hi! Nancy, thanks for "Puzzle #2", I'm fairly certain I can explain this one, I've seen these Lord Wedgwood signed pieces before. Could you very kindly re-attach the photos, apparently they didn't 'stick' the first time.
Hi Nancy, thanks for the photos, three came through, though two were the same image.
I'll need one of the top and bottom of the piece too so I can see the design.
Also, could you make them bigger? They are coming through thumbnail size.
Thanks, ***** ***** think I confused you. I could not see the item very well as the images are coming through so small. Actually I see that I need a photo of the top.
Nice and big if you can make it that way.
Still the same size, I'm afraid.
No problem, I'll work with those, all I need is a photo of the other side of this piece....
then I should be good to go.
I'm so sorry you have to keep re-posting the photos, I am not sure what is going on.
I work "on" rather than "for" JustAnswer as an independent agent so I don't have anything to do with the daily operations of the site and in many ways I'm just a customer like you. I use JustAnswer as a marketing tool to bring the appraiser (me) and client (you) together so you can avail of specialized antiques and fine arts expertise that's usually not available locally.
Your only recourse, I'm afraid, is to contact Customer Support, phone number 1.***-***-**** to have them explain why your photos aren't attaching as they should.
And you can, of course, at any time if you wish cancel the Question and ask for a refund of your good faith $5 deposit which you are owed since you did not get an answer.
Meanwhile, just one last clarification: is this one
the top of this one?
...I ask because it looks like a different color.
Let me hear back and we'll go from there.Robert