Hi! This is Robert here,
If you've taken out a subscription I believe you can ask up to seven questions a month. I may be wrong, they keep changing the details, so you'll need to contact Customer Service to find out for sure. I work "on" rather "for" the site as an independent agent so I know very little about the daily operations and changes to subscription deals etc.
Meanwhile, if you have another item to ask me about, go ahead and add it here with the photos and I'll answer it for you here on this thread.
Just responded on the other thread! Thanks.