My name is ***** ***** I am here to help with your question.
At your convenience, please send more photos. A clear, in-focus close-up of the mark would be ideal.
There may be an +Add Files button or if there is a toolbar with a paperclip icon showing above the box where you type in responses, then follow the steps on this link for sharing photos:
I look forward to seeing the images. If you are unable to send photos right away, that is fine – there is not a time limit here.