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Great House Antiques
Great House Antiques, Appraiser/ Researcher/ Entrepreneur
Category: Antiques
Satisfied Customers: 2182
Experience:  30+ years in all aspects of the Antiques and Decorative Arts Industry
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I have a green lamp said to be whale oil. Embossed "Trilley

Customer Question

I have a green lamp said to be whale oil. Embossed "Trilley night lamp & pat applied for. Once I found info on Trilley 1828 & can't find it now.It's round & very small with a neck.
***@******.***
Submitted: 1 year ago.
Category: Antiques
Expert:  Nora replied 1 year ago.
Hi There~
My name is ***** ***** I am here to help with your question.
At your convenience, please send photos. A full image with the design and a clear, in-focus close-up of the mark would be ideal.
When taking a clear close-up try using the macro function on your camera. It looks like a small flower icon. This will allow sharper focus at a closer-range.
When evaluating an item, photos are essential to helping me come to a correct assessment.
If there is a toolbar with a paperclip icon showing above the box where you type in responses, then follow the steps on this link for sharing photos:
http://ww2.justanswer.com/how-do-i-send-photo-or-file-expert
I look forward to seeing the images. If you are unable to send photos right away, that is fine – there is not a time limit here.
Sincerely,
Nora
Customer: replied 1 year ago.

My son is taking pictures & will e-mail them but I can't figure out your e-mail address.

Expert:  Nora replied 1 year ago.
Hi Jean,
You can try emailing your images to***@******.*** and write “For Nora/Antiques” in the subject line of the email.
Photos sent by email do not arrive to me directly nor instantly, they get forwarded to me by admin.
~Nora
Customer: replied 1 year ago.

Nora:

I do not have a printer & my son lives 100+ miles from me & I can't figure how to send the photos. I e-mailed once & it came back. I have tried again & we'll see what happens.

THANKS

Expert:  Nora replied 1 year ago.
Hi Jean,
That is fine - send over images at your convenience.
If I do not respond immediately, it is because I am not at my computer. Please rest assured that I will attend to your postings as soon as I am signed back in again.
Sincerely,
Nora
Customer: replied 1 year ago.
Relist: I still need help.
Expert:  Nora replied 1 year ago.
Hi Jean,
I still have not received any images, can you please provide them?
~Nora
Customer: replied 1 year ago.

Nora: I have sent 2 e-mails to the address you gave me & it hasn't worked. Any suggestions?

Expert:  Nora replied 1 year ago.
Hi Jean,
Please send an email to***@******.*** without any images attached to ask for help.
~Nora
Customer: replied 1 year ago.

Nora: Evidently there is a problem with me sending an e-mail. I am getting frustrated. I do not have a problem w/you. It's Im 77 years old & can't understand new technology.

Expert:  Nora replied 1 year ago.
Hi Jean,
Did you try sending an email without any images attached and it did not go through?
~Nora
Customer: replied 1 year ago.

I sent an ordinary email & explained my problem & asked for help. Maybe I should just give it up for now.

THANKS.

Don't worry. I will give you good ratings.

Expert:  Nora replied 1 year ago.
Hi Jean,
I would give it a wait, as you should get a response.
~Nora
Customer: replied 1 year ago.

Nora:

FYI

I got an automated response informing they will get back with me.

Expert:  Nora replied 1 year ago.
Great!
Customer: replied 1 year ago.

Nora:

Got instructions from support, but I can't continue. You have been great.

If I can find someone to help before the end of this month I will try again. I have cancelled my subscription.

THANKS!