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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 17963
Experience:  Android technician
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My Samsung SM-T580 tablet froze up while looking at

Customer Question

My Samsung SM-T580 tablet froze up while looking at Facebook. I have tried turning it off but it will not shut off
Submitted: 10 days ago.
Category: Android Devices
Expert:  Josh replied 10 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 days ago.

Please hold down the Power button for 20 seconds without releasing the button.

The tablet should restart now and after the restart check to see if it works now

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

Expert:  Josh replied 10 days ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.