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Ask Sina Serati Your Own Question
Sina Serati
Sina Serati, Android guy
Category: Android Devices
Satisfied Customers: 19
Experience:  Software Engineer
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Have terrible signal in my home. Tried an extender, didn't

Customer Question

Have terrible signal in my home. Tried an extender, didn't work. Had good sevice for 13yrs. Last 2 yrs terrible.
JA: What's the make/model of your device? How old is it?
Customer: Samsung galaxy note 3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Been trying to get help for 2 yrs. Bought an extender as verizon adviced. Didn't work
JA: Anything else you want the phone expert to know before I connect you?
Customer: Just did another ticket , haven't heared back
Submitted: 2 months ago.
Category: Android Devices
Expert:  Sina Serati replied 2 months ago.

Thanks for reaching out, I'd love to help. I wanted to make sure this is not a Verizon issue, so I wanted to ask to see if you have any friends who have Verizon and they get better reception then you? or just as bad?

Customer: replied 2 months ago.
No one gets sevice in my home. Outside of my home I get perfect service. Verizon doesn't seem to be able to help. Been trying for over 2 yrs.
Expert:  Sina Serati replied 2 months ago.

I'm so sorry to hear. I would Highly recommend changing providers. :( Do you want me to recommend other solutions or different providers in your area?

Customer: replied 2 months ago.