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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3150
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I ;y, i recived for christmas, i think it's a kindle fire. i

Customer Question

i don;y
JA: What's the make/model of your device? How old is it?
Customer: i recived for christmas, i think it's a kindle fire. i cannot connect to wifi. i have cox cable as my provider. should i call cox to get a password?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i have site come up on the kindle, which the place i work. i asked them for thee existing passwords , but none of them help
JA: Anything else you want the Android expert to know before I connect you?
Customer: no i don't think so.
Submitted: 5 months ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 5 months ago.

Hi,

I'm sorry about the issue. Is it asking for the Wi-Fi / wireless password? What's the error or message?

What is the model of your Internet modem/router device?
Do you also have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Android Tech replied 5 months ago.

Can you please check at the back / bottom of your internet modem / router device(s) for the model of it?

- Do you also have a Windows or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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