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derrickonline
derrickonline, Info. Tech. Mgr.
Category: Android Devices
Satisfied Customers: 979
Experience:  Extensive experience with Android tablets, and phones.
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My android will not recognize any charger, was fine this

Customer Question

my android will not recognize any charger, was fine this morning
JA: What's the make/model of your device? How old is it?
Customer: 2 years old Samsung 5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started this evening
JA: Anything else you want the Android expert to know before I connect you?
Customer: resetting it, removing battery and replaced it
Submitted: 4 months ago.
Category: Android Devices
Expert:  derrickonline replied 4 months ago.

I'd be more than happy to assist you. It's likely that your charging port is defective (not uncommon). Samsung has a 1 year warranty, so I'm afraid it's out of warranty. When you say it won't recognize any charger, can you tell me more about the chargers you've used that didn't work? Could it be the outlet you're using? Have you tried another outlet? Also those particular tablets are very PICKY about USB cables. I know it sounds ridiculous, but purchase a brand new USB cable, and try again before you give up. Also, check the charging port make sure there's not dirt, lint, debris in the port.

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