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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I'm not having a problem with an Android.. I have a Kindle

Customer Question

I'm not having a problem with an Android.. I have a Kindle Fire.. having a problem downloading a book for my Kindle.
JA: What's the make/model of your device? How old is it?
Customer: It's a Kindle Fire Purchased it through QVC about 6 months ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried to purchase a book today, "Britt-Marie Was Here", but I could not download it for reading. It shows an (x) in the corner, I also see another book order, called "Triv9a-on-book" which I did not order.
JA: Anything else you want the Android expert to know before I connect you?
Customer: Just need some help..
Submitted: 3 months ago.
Category: Android Devices
Expert:  Ronald Brock replied 3 months ago.

Hello, My name is ***** ***** ill be assisting you today.

With your Kindle Fire, have you set up an account with Kindle to be able to download books from their store? Are you using another provider or service to get your ebooks?

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