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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3150
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I rooted rooted my gen 3 and the screen keeps flashing at

Customer Question

i rooted rooted my gen 3 and the screen keeps flashing at the lock screen. i can get it to power on but i dot have the no responce opchion
JA: What's the make/model of your device? How old is it?
Customer: motorola g 3
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it started yesterday after i rooted it ive tried every thing
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 5 months ago.
Category: Android Devices
Customer: replied 5 months ago.
i dont have access to my email or a phone at the moment
Expert:  Ronald Brock replied 5 months ago.

Hi my name is ***** ***** ill be helping you with your issues today.

If you have rooted the device, but you have no functionality of the device, more than likely, you would need to do a factory reset of the device and try the root again, as something didnt take properly. We dont do much support for rooted devices as it is a change to the original software of the phone and is very difficult to troubleshoot, as we would have no idea what is loaded on the phone.

however, a factory reset should resume functionality of the device and you would be free to try and do the root again if you like.

If you need, I can research and supply you with information to do a factory reset for your device.

Expert:  Ronald Brock replied 5 months ago.

are you still needing assistance with your issues?

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