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Ask Ronald Brock Your Own Question

Ronald Brock
Ronald Brock,
Category: Android Devices
Satisfied Customers: 20
Experience:  Contractor for Time Warner Cable at The Fenix Group
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My mb860 went into a continuous on-off cycle, and I need the

Customer Question

my mb860 went into a continuous on-off cycle, and I need the contacts and pics all transferred to my new motog 4 , -----so how do I keep it on long enough to do that> without losing any numbers???
JA: What's the make/model of your device? How old is it?
Customer: mb860 sku 65230 and it was in 2011
JA: How long has this been going on? What troubleshooting have you tried?
Customer: entered protocol suggested : simultaneously holding on/off and - vol to get files listed in side ( not sim cd - )
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Android Devices
Expert:  Ronald Brock replied 1 month ago.
Hi my name is ***** ***** I will help you with your question today.Will the power adapter plugged in will the phone still not stay powered on?
Expert:  Ronald Brock replied 1 month ago.

are you still needing assistance with your issues?