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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 16705
Experience:  Electronic Engineer
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All my gallery photos seem to have disappeared, Galaxy S5,

Customer Question

All my gallery photos seem to have disappeared
JA: What's the make/model of your device? How old is it?
Customer: Galaxy S5, probably about 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just noticed it, haven't tried anything yet
JA: Anything else you want the Android expert to know before I connect you?
Customer: That's it
Submitted: 3 months ago.
Category: Android Devices
Expert:  ITPeter replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 3 months ago.

Do you have your gallery photos backed up to the cloud, or somewhere else?

Expert:  ITPeter replied 3 months ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Expert:  ITPeter replied 3 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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