Android Questions? Ask Android Device Experts for Answers ASAP
Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.
Do you still need help with this?
Ok, are you able to get to the Play Store? If so, do a search for PHONE, and install a different phone app. That will tell us whether it's the app that is the problem, or if it's the phone hardware.