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derrickonline
derrickonline, Info. Tech. Mgr.
Category: Android Devices
Satisfied Customers: 979
Experience:  Extensive experience with Android tablets, and phones.
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I bought a second kindle and am having trouble registering

Customer Question

I bought a second kindle and am having trouble registering it. Says my account password ***** *****
JA: What's the make/model of your device? How old is it?
Customer: Fire 5th generation. Arrived a few days ago.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have changed my password ***** my PC. Tried all previous passwords.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: It was bought through my brother, Walter Lassiter.
Submitted: 5 months ago.
Category: Android Devices
Expert:  derrickonline replied 5 months ago.

I'd be more than happy to assist you. Your Kindle account is basically your Amazon account. The username/password ***** use to access Amazon.com is the same one you use to register your Kindle. If you've forgotten your Amazon password, you can try to reset it here --> https://www.amazon.com/gp/help/customer/display.html?nodeId=201121280