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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11599
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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I down loaded a language app and when I went to lesson one a

Customer Question

I down loaded a language app and when I went to lesson one a pop up stated This file format is not supported
JA: What's the make/model of your device? How old is it?
Customer: one year old ZTE Z958
JA: How long has this been going on? What troubleshooting have you tried?
Customer: CALLED customer service no help
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Android Devices
Expert:  Michael Hannigan replied 3 months ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 3 months ago.

What is the name of the software and of the language add on? It's possible they are not compatible with each other OR that one ust needs the data to be in a particular format for it to recognize and use it.

Mike

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