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Ask Rusty Rescue Your Own Question
Rusty Rescue
Rusty Rescue, Technician
Category: Android Devices
Satisfied Customers: 5842
Experience:  Android recovery, app specialist, consulting.
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My phone does not have the apps on the start up page only

Customer Question

my phone does not have the apps on the start up page only the phone -google-play store -clock.. hoe do i get all the other ones on. my x wife has 1 and mine was never like hers
JA: Can you describe your network setup (devices and cables used)?
Customer: zte
JA: What happened right before this popped up?
Customer: when turned on thats all that comes on
JA: What troubleshooting have you tried?
Customer: took battery out waited put back in
JA: Anything else you want the network expert to know before I connect you?
Customer: whats the email to google
Submitted: 4 months ago.
Category: Android Devices
Customer: replied 4 months ago.
my cell phone number is(###) ###-####robert johnston my x wife helps me her name is cheryl
Customer: replied 4 months ago.
i understand that you will refund the 5$ then charge $19 is that right?
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 4 months ago.
ready what do i do
Customer: replied 4 months ago.
phones on
Customer: replied 4 months ago.
ARE U HELPING ME OR DID I JUST WASTE 5$ THEN 19$ THIS PHONE NEVER WORKED SINCE HE GOT IT I FEEL YOU SHOULD SEND HIM A NEW ONE AT NO COST WE SHOULD HAVE SENT IT BACK BUT AS WE ARE NOT TOGETHER I DID NOT KNOW HIS WAS NOT WORKING...
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 4 months ago.
there should be a white app box when it comes ..all that it has camera,phone, mail,
when i open it there are these apps google, play store voice mail thats all where is messenger,the with box that has squares on it
Customer: replied 4 months ago.
how long is this remote take
Customer: replied 4 months ago.
do you send books out??
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed YES I WANT U TO FIX IT I THOUGHT YOU FORGOT ABOUT ME I HAVE TO LEAVE AT NOON SO IF U NEED ME I WILL BE BACK IN 2 HRS.
Customer: replied 4 months ago.
DO U WANT ME TO LEAVE PHONE ON??
Customer: replied 4 months ago.
HELLO
Customer: replied 4 months ago.
MY HUSBAND HAS MS AND I TAKE CARE OF THESE KIND OF THINGS I DONT WANT TO HAVE TO BUY A NEW ONE WHEN THIS 1EVER WORKED
Customer: replied 4 months ago.
PLEASE RESPOND HERE
Customer: replied 4 months ago.
HE DOES NOT HAVE THE TEXT APP OR EMAIL THANK YOU
Expert:  Rusty Rescue replied 4 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty Rescue replied 4 months ago.

When you go to your apps list, do they show up there? If not, we can download a phone and SMS app to the phone.

Customer: replied 4 months ago.
there are no primary apps that were to come with the phone so there is no white box
Customer: replied 4 months ago.
no i should have got a new phone for 25 $ instead of fixing this one

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