I'm sorry about the issue. Yes, you would have to deregister it, then register / sign in with your correct email address. It is a simple process, and it won't affect anything on your new kindle.
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
Basically, you must deregister first; it will not affect anything. Swipe down from the top of your Kindle Fire, then tap on Settings, then tap on option My Accounts, then tap on Deregister and confirm), then register / sign in with your correct email address and with your Amazon account password. Then it should work.
- Note 1: If you do not remember your Amazon account password ***** your correct email address. Please click on the Amazon website below:
, then there, enter your email address, then click on Continue. Then follow the instructions there in order to reset your Amazon account password.
- Note 2: If you do not have an Amazon account for your correct email address yet, then click on the Amazon website below:
, then there, you can create an Amazon account.
- Do you also have a Windows or Mac computer? If yes, I can also connect remotely to your computer, so that I can fix your Amazon account directly through your computer for you, then it will work on your Kindle Fire.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,