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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 16890
Experience:  Electronic Engineer
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Phone stuck on ftm, I've had it about 6 months, it started

Customer Question

phone stuck on ftm
JA: How old is the phone?
Customer: I've had it about 6 months
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it started to and I've been hitting the power button
JA: Anything else you want the Android expert to know before I connect you?
Customer: no ma'am
Submitted: 4 months ago.
Category: Android Devices
Expert:  ITPeter replied 4 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 4 months ago.

Try removing the battery to turn the device off. Replace the battery and then turn the phone back on and you should be out of FTM mode.

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Expert:  ITPeter replied 4 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.