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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 32264
Experience:  Android Systems Specialist
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The microphone seems to be broken on my samsung s6, but then

Customer Question

the microphone seems to be broken on my samsung s6, but then all of a sudden it will work. and then sometimes not.why?
Submitted: 24 days ago.
Category: Android Devices
Expert:  Rusty Rescue replied 22 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty Rescue replied 22 days ago.

Do you still need help with this?

Customer: replied 22 days ago.
Expert:  Rusty Rescue replied 21 days ago.

Ok, does it work better with some apps rather than others? If you shake the phone when it goes out, does it seem to affect the microphone? I'm checking to see if this is software related or hardware related.

Customer: replied 21 days ago.
I don't use it with any apps
Customer: replied 15 days ago.
hello what happened
Expert:  Richard replied 15 days ago.

Hi there and welcome

Is this happening with all callers or just some in particular?

Customer: replied 9 days ago.
all callers
Expert:  Richard replied 9 days ago.

Thanks

Can you go to settings, Applications Manager

Then press More then show system apps,

Locate Google Services Framework, press it and press clear data

Then restart the phone and tell me if it then works please

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