Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Your kindle will come with some plastic packing materials on it which may include a clear plastic layer which can be peeled off it if seems to be distorting the screen, it is there for packing not for long term use so you shouldn't hurt anything by peeling it off so long as there is a little plastic tab sticking out somewhere to grip it with.
If you still have trouble with it let me know.
Oh I'm sorry perhaps I misunderstood your question,
press the HOME button and that will bring up your library list, then touch on your desired title and you'll be able to open it.
If the display is not crisp and clear with that on, and it does not look like thin plastic that is meant as temporary packing then no, do not remove it. Any anti glare component is part of the screen and if you peel that off which would damage the screen, you would damage the kindle and it would not be repairable.
If you aren't happy with the screen quality it may be defective, or your eyes may just do better with a color display. In either case you'd be better off to return this kindle and try a different model.
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That is what I had expected you would do in favor of purchasing a different model.
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