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Ask Answers by Eric Your Own Question

Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I forgot my password for my galaxy not 8.0, is there anyway

Customer Question

i forgot my password ***** my galaxy not 8.0, is there anyway to bypass the password
JA: What's the make/model of your device? How old is it?
Customer: model gt-n5110
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i can't remember my password ***** been to long
JA: Anything else you want the Android expert to know before I connect you?
Customer: i dont want to erase my stuff on there, there are pics of my husband that just passed and i want to keep those
Submitted: 2 months ago.
Category: Android Devices
Expert:  Randy Boman replied 2 months ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 2 months ago.

I am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Do you have a samsung or google account?

Customer: replied 2 months ago.
i dont think for this device
Expert:  Randy Boman replied 2 months ago.

okay, what is the email address that you may have used to set it up?

Customer: replied 2 months ago.
is there anyway to bypass the password ***** i dont lose any information on my tablet
Customer: replied 2 months ago.
i do have a gmail
Expert:  Randy Boman replied 2 months ago.

only if there was an account set up on it.

Customer: replied 2 months ago.
Expert:  Randy Boman replied 2 months ago.

okay, let me check that for you.

Expert:  Randy Boman replied 2 months ago.

what is the password ***** that email please?

Customer: replied 2 months ago.
for my email?
Expert:  Randy Boman replied 2 months ago.

yes,

Expert:  Randy Boman replied 2 months ago.

the gmail account,

Customer: replied 2 months ago.
trying to find it
Expert:  Randy Boman replied 2 months ago.

okay, no problem.

take your time

Customer: replied 2 months ago.
Customer: replied 2 months ago.
Dana5509
Customer: replied 2 months ago.
are you still there
Expert:  Randy Boman replied 2 months ago.

yes, give me a moment to check on that.

Expert:  Randy Boman replied 2 months ago.

can you get a text message at the cell number ending in 66?

Customer: replied 2 months ago.
Expert:  Randy Boman replied 2 months ago.

okay, I will need to send a verification code and then when you get it reply here with the code please.

Customer: replied 2 months ago.
got it G-109852
Expert:  Randy Boman replied 2 months ago.

let me know the next one also please.

Customer: replied 2 months ago.
G-706854
Customer: replied 2 months ago.
did you just sign into my***@******.*** account
Expert:  Randy Boman replied 2 months ago.

yes, i tried both of those on Android Device Manager.

Expert:  Randy Boman replied 2 months ago.

there is also a Samsung account with the***@******.***

but unfortunately none of those have the Samsung Note as a registered device.

Expert:  Randy Boman replied 2 months ago.

do you have an sd card in the note?

Customer: replied 2 months ago.
no
Expert:  Randy Boman replied 2 months ago.

I am very sorry, unfortunately those are the only options.

If the content is very important to you , the only option will be to carry it to a professional service center that does data recovery.

Customer: replied 2 months ago.
ok Thank You
Expert:  Randy Boman replied 2 months ago.

your welcome.