Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I am sorry to hear that you are having this issue.
I will be glad to assist you with this.
I can help you reset the google password. What is the Google email address?
You can reply to me here by typing in the box below please.
okay, what is that Google email address?
okay, can you access that email inbox on your computer?
okay, no problem.
Take your time, let me know if you need any help with it.
I am sorry about the difficulty. Those are only optional additional services in case you need them.
Do you still need help with this?
I am sorry for any difficulty or confusion. I am not sure about any of the fees. I only do the tech support. However our service is backed by 100 % guarantee and customer service will be glad to answer any account questions for you.
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