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ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 15730
Experience:  Electronic Engineer
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I have been getting the ASOP message and I can't download

Customer Question

I have been getting the ASOP message and I can't download minutes, and
JA: Just to clarify, what's the exact make and model of your machine?
Customer: ZTE valet
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Its my sons phone and he told me about a month, then his boss tried going into settings and doing something...??? And now he is getting more messages , google apps and something about his phone being deactivated. I have the phone now...of course, mom, fiux it. And the only message I'm getting now is about the keyboard
JA: Anything else you want the Android expert to know before I connect you?
Customer: That's it I hope
Submitted: 6 days ago.
Category: Android Devices
Expert:  ITPeter replied 6 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 6 days ago.

Please let me know the exact message you are getting?

Expert:  ITPeter replied 3 days ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.