Android Questions? Ask Android Device Experts for Answers ASAP
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This is a common fault on these phones due to the design of the SIM card holder.
If you want to take the phone back to BestBuy and explain what happened, they may give you a free replacement phone.
Otherwise you can get a replacement SIM card holder here:
If any of the contact pins have been bent then they will need to be straightened as well.
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