I'd be more than happy to assist you. It sounds like you may have locked yourself out temporarily. Is the issue you can't get into the phone?
Can you try restarting the device. Hold the power button until the unit turns off. Then wait 10 seconds, power phone back on. If that resolves your issue please rate my answer, if you still need assistance please reply back instead.
Is your phone password *****? Do you have signal?
Do you enter a pin or password ***** access your phone?
Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. You have apparently entered several incorrect PIN codes to the screenlock function on your phone, so that you are permanently locked out, except for emergency calls. No worries though. You can correct this problem by performing a hard factory reset on your smartphone.
Here is a link to a webpage that will show you detailed, illustrated directions for how to do this:
I can summarize the directions for you as follows:
PLEASE LET ME KNOW IF YOU HAVE ANY PROBLEMS WITH THIS ADVICE, OR IF YOU HAVE ANY QUESTIONS. If I have solved your problem, I would appreciate a GOOD or an EXCELLENT rating. I ONLY GET COMPENSATED FOR MY SERVICES WHEN I RECEIVE A POSITIVE RATING. Thank you for choosing Just Answer.