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Ask Louie Your Own Question

Louie
Louie, Technician
Category: Android Devices
Satisfied Customers: 11749
Experience:  Hardware technician; board and component level.
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I have a galaxy 6 Edge and don't know how to sign on to my

Customer Question

I have a galaxy 6 Edge and don't know how to sign on to my google app I have try and they something was wrong
JA: What's the model number of your TV? How old is it?
Customer: galaxy s6 edge
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: 2years old don't know where it is
JA: How long has this been an issue? What happened right before this popped up?
Customer: two weeks it tell me to up date
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Android Devices
Expert:  Louie replied 3 months ago.

Hi and welcome to the site, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, open a browser in your Galaxy 6 Edge. Then go to or click HERE.