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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My Samsung Android phone will not allow me to make a call or

Customer Question

My Samsung Android phone will not allow me to make a call or text. Msgs on ph are "Contacts has stopped", Connected as a media device (Touch for other USB options),
JA: How old is the phone?
Customer: Purchased July 2013
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A week. Other msgs are " the process com.google.process apps has stopped: and "Low on space (phone storeage space is getting low"
JA: Anything else you want the android expert to know before I connect you?
Customer: Don't think so
Submitted: 23 days ago.
Category: Android Devices
Expert:  Josh replied 23 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 23 days ago.

The easiest way to fix this issue is via a factory reset. Do you have all of your data backed up? The process will wipe everything off the phone.

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