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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My kindl doesn't seem to hold a charge. if i buy a new one,

Customer Question

my kindl doesn't seem to hold a charge. if i buy a new one, how do i get my books transferred?
JA: What's the make/model of your device? How old is it?
Customer: i think the model is d008 r 9 01. it is 4 or 5 yrs. old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just a few days. i don't know what to try.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: i don't think so.
Submitted: 22 days ago.
Category: Android Devices
Expert:  Richard replied 22 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Kindle and hold the power button to off for 35 seconds.

Release, then connect the charger and try to turn on the Kindle and charges.

Let me know the results please

Thank you