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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I broke my cellphone had to go back to my old i phone where

Customer Question

i broke my cellphone had to go back to my old i phone where i guess i changed my g mail password ***** but my i phones gmail is still usable and working however my phone i broke was fixed and i cant use my gmail because i dont know password
JA: How long have you had this issue with your Gmail account?
Customer: yesterday
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: ive tried several attemps but still nothing i used to have my wifes gmail on my act as backup but didnt think we needed it so we deleated it from my act.
Submitted: 5 months ago.
Category: Android Devices
Expert:  Russell H. replied 5 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

You have a GMail account and address, that you have access to.

But you also have a fixed phone (formerly broken) that GMail does not work on.

Is the Gmail account on the fixed-formerly-broken phone, the same as the GMail account that works, or a different one?

Customer: replied 5 months ago.
No my phone is working. My number is ***** same as on my g mail and google act
Expert:  Russell H. replied 5 months ago.

The phone that was broken - is that where the GMail doesn't work?

Is that the same GMail account?

Customer: replied 5 months ago.
Nevermind just cancel my subscription.
Expert:  Russell H. replied 5 months ago.

I have no power over charges, billing, nor your subscription status. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at

*****@******.***

or through Chat or Phone by way of this page:

http://ww2.justanswer.com/contact-us

Thank you for asking your question here at JustAnswer.com.

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