Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
You have a GMail account and address, that you have access to.
But you also have a fixed phone (formerly broken) that GMail does not work on.
Is the Gmail account on the fixed-formerly-broken phone, the same as the GMail account that works, or a different one?
The phone that was broken - is that where the GMail doesn't work?
Is that the same GMail account?
I have no power over charges, billing, nor your subscription status. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at
or through Chat or Phone by way of this page:
Thank you for asking your question here at JustAnswer.com.