Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Have you signed in successfully to same Gmail account app on the Samsung?
Okay, are you trying to sync the google contacts or just email?
No, it should sync all of your mail automatically.
Also let me know if you installed the Gmail app please.
Device meaning Samsung smartphone.
Follow these steps on your Samsung S7 please>
Are you checking the email from the app marked Gmail on your Samsung?
Are you using the Gmail app on the Samsung?
okay, tap on your gmail app to open it on your samsung, then tap on the three lines at the top left and check if your email name is ***** *****
Hi,I'm sorry about the issue. I'm another tech; I will help you with this.
Is there any error or message?
Do you mean you receive new emails fine on the Samsung cell phone, but not on the Dell laptop?
Does your Dell laptop have windows xp, vista, or 7, or 8, 10?
If you go to the gmail.com website on the Dell laptop, and sign in your gmail email address if prompted, then do you receive new emails at the gmail.com website?
Please reply at the box below. Thank you,
No problem; please get back to me later whenever you are available. Drive safe! Thank you.