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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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On Facebook I no longer can click on a post to read more.

Customer Question

On Facebook I no longer can click on a post to read more. Can still read comments or reply to a post tho. Our computer tech said need UNinstall and re-install, but we can't figure that out. Thank you, ***** *****
JA: What's the make/model of your device? How old is it?
Customer: It is 7inch I think, biggest "back then" available. About 4yrs. old???
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About 10 days. My daughter is tech savy and tried the UNinstall, couldn't figure that out.
JA: Anything else you want the ereader expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Android Devices
Expert:  Josh replied 6 months ago.

Hi!

What is the make/model of the device that you are using?

Customer: replied 6 months ago.
Already answered that question to best of my ability. Is about 7inch not color, about r4 yrs. old
Customer: replied 6 months ago.
This process seems ridiculous
Expert:  Josh replied 6 months ago.

I am sorry that you are upset about the process - I am only a tech on the site and I cannot control it.

Is it an Android tablet? iOS tablet? I will need more information in order to help you delete the app.

Customer: replied 6 months ago.
How or where find info you need
Expert:  Josh replied 6 months ago.

The make/model information should be on the front or back of the tablet.

Customer: replied 6 months ago.
Cannot read on back, too small, no reading glasses at work, will just take it to store, even tho due to surgery am in walker, be less time than this way
Expert:  Josh replied 6 months ago.

Thank you for the update. Unfortunately, it would be impossible to troubleshoot on your tablet without a model number.

If the tablet is a touch-screen, you can hold down your finger on the Facebook app to uninstall/delete it.

Customer: replied 6 months ago.
tHE QUESTION WAS NEVER ANSWERED