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Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a passcode on it but forgot it, Not too old i believe

Customer Question

I have a passcode on it but forgot it
JA: What's the make/model of your device? How old is it?
Customer: Not too old i believe about 6 months
JA: How long has this been going on? What troubleshooting have you tried?
Customer: LG Stylo 2
JA: Anything else you want the phone expert to know before I connect you?
Customer: Since yesterday
Submitted: 6 months ago.
Category: Android Devices
Expert:  Randy Boman replied 6 months ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 6 months ago.

Do you have a google account connected to the phone?

You can reply to me here by typing in the box below please.

Customer: replied 6 months ago.
possibly but i do not remember any of the log in info either
Customer: replied 6 months ago.
prefer to type
Expert:  Randy Boman replied 6 months ago.

okay, what is the email that you may have used?

Customer: replied 6 months ago.
calvin.reid.106 is a facebook email i use
Expert:  Randy Boman replied 6 months ago.

do you have a phone number that ends in 46?

Customer: replied 6 months ago.
Expert:  Randy Boman replied 6 months ago.

do you have access to that phone now?

Customer: replied 6 months ago.
sure do
Expert:  Randy Boman replied 6 months ago.

okay, I an send a text to that number that will allow us to reset the google account password, we may be able to unlock the phone with it also. If not we can reset the phone and then use the google account to restore the data on the phone.

What is that full phone number please?

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