Hello, I am pleased to have the opportunity to assist you. My name is ***** ***** I can help you solve your problem. I see that you have a Galaxy S5 android smartphone. Please go to www.gmail.com on your computer and login to your gmail to test your new password. If you successfully changed your password ***** your gmail account, this may or may not be reflected in the correct password ***** your phone.
Please let me know the results of your password ***** and please be more specific about the Samsung request to change your password. Where did this request come from, your phone or the web?
You nave to be careful when changing your gmail password, because sometimes Google uses the old password, the one you used originally to register your Android phone.
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There is no way for me to know from your terse descriptions what you have tried without asking. Since you have everything else, the only answer left is to wipe your phone clean and restore it to factory defaults. However, this will not help, since the problem seems to be that you cannot remember your original registration password.
That is because you do not remember the original password. Unfortunately, there is no solution for your problem.
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