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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a small 7inch RCA Model RKT773P and it will not shut

Customer Question

I have a small 7inch RCA Model RKT773P and it will not shut down.
JA: What's the model number of your TV? How old is it?
Customer: Model RKT773P about 3 months old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I shut it down but then it comes back on again.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just now
JA: Anything else you want the tv expert to know before I connect you?
Customer: I have tried holding the power button and then I have tried holding the power button and the volumn button but it goes black and then comes back on.
Submitted: 1 month ago.
Category: Android Devices
Expert:  Steve G. replied 1 month ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Upon completion of our chat, you will be asked to rate my service. Please understand that this is the only way I am ever compensated by this site. Please do not rate me until you are completely satisfied. It is in my best interest to completely fix your issue so that I may be compensated.

Ok then. Here we go.

Is this a TV or a small laptop? The question may be in the wrong category.

Let me know.

Steve