How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 31306
Experience:  Android Systems Specialist
32989067
Type Your Android Devices Question Here...
Richard is online now
A new question is answered every 9 seconds

I purchased upgrade for my computer, does that upgrade work

Customer Question

Hi Andy I purchased upgrade for my computer, does that upgrade work on my phone too or do i have to buy another upgrade Andrew
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Dell computer 10 windows Lg phone
JA: Have you installed any updates recently?
Customer: to my computor
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Android Devices
Expert:  Richard replied 1 month ago.

Hi there and welcome

The upgrade only applies to the computer, not to the phone.

The phone receives updates free of charge, it is different to how the computer works.

When an upgrade for the phone is available you see a message appear on the screen of then and you tap proceed to perform the upgrade.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you