My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this. I can help you find your wifi password ***** will enable you to get connected to the internet on your Kindle. I will need a little more info please. What is the brand/model of your internet modem/router. The brand and model will be located on a label on the side or bottom of your router/modem. Sometimes the internet company puts the wireless info on there also. If that info is on the label, it will say wifi or network key, that is the password ***** you need for the kindle.
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