My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
The email will have to be entered and set up as the @rr.com address and password. The kindle.com address willl automatically connect and sync with the rr.com address.
Tap THE MENU KEY. Tap Settings. Tap Add account.Key in your email address.
3. Enter password
Tap Password ***** key in the password ***** your email account.
If the display tells you that your email account has been set up, go to step 14.
4. Select server type
Tap POP3 account.
5. Enter username
Tap the field below "Username" and key in the username for your email account.
6. Enter incoming server
Tap the field below "POP3 server" and key in the name or IP address of your email provider's incoming server.
If Optus is your email provider, key in mail.optusnet.com.au as your incoming server.
7. Turn off encryption of incoming email
Tap the drop down list below "Security type".
8. Enter incoming port
Tap the field below "Port" and key in 110
9. Turn deletion of email on server on or off
Tap the drop down list below "Delete email from server".
Tap Never or When I delete from Inbox.
10. Enter outgoing server
Tap the field below "SMTP server" and key in smtp.optusnet.com.au
11. Turn off encryption of outgoing email
12. Enter outgoing port
Tap the field below "Port" and key in 25
13. Turn off SMTP authentication
Tap Require sign-in until the function is turned off.
14. Select settings for retrieval of new email
Tap the drop down list below "Sync schedule".
Tap Never or the required period.
Tap the drop down list below "Peak schedule".
15. Turn synchronisation of email on or off
Tap Sync Email to turn the function on or off.
16. Turn email notification on or off
Tap Notify me when email arrives to turn the function on or off.
17. Enter account name
Key in the required name.
18. Enter sender name
Tap the field below "Your name (Displayed on outgoing messages)" and key in the required sender name.
19. Finish setup
Wait while your mobile phone retrieves new email.
20. Return to the home screen
Tap the Home key to return to the home screen.
Let me know if this works for you please....
You can reply to me here by typing in the box below please.