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Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 32262
Experience:  Android Systems Specialist
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My battery died in my zte phone last night I charged it all

Customer Question

my battery died in my zte phone last night I charged it all night and this morning it wont go past start up where it says zte
JA: How old is the phone?
Customer: 1 n a half
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just since I ran bat dead last night
JA: Anything else you want the Android expert to know before I connect you?
Customer: that's its
Submitted: 2 months ago.
Category: Android Devices
Expert:  Richard replied 2 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the phone and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the phone.

Let me know the results please

Thank you

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