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Ask Answers by Eric Your Own Question

Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have a Samsung Android phone and I changed my password for

Customer Question

I have a Samsung Android phone and I changed my password ***** emails on my home computer. I know that I have to also change the password ***** my phone in order to get emails on my phone, but I try to change to password ***** emails on my phone but it fails. I changed the password ***** and wrote down the password ***** make sure that both are the same. The phone still does not accept the password.
Submitted: 1 month ago.
Category: Android Devices
Expert:  Josh replied 1 month ago.

Hi Alan,

Are you prompted to change the password ***** your phone?

Customer: replied 1 month ago.
Prompted to change to the new password.
Expert:  Josh replied 1 month ago.

What is the email address? Also, what is the model of your android phone?

Customer: replied 1 month ago.
Phone is a Samsung Galaxy Stardust. Does that help?
Expert:  Josh replied 1 month ago.

And what is your email address?

Customer: replied 1 month ago.
email***@******.***
Expert:  Josh replied 1 month ago.

Let's check to see if you have 2-step verification enabled..

Click here: https://login.yahoo.com/account

  1. Click Account security.
  2. Under "Two-step verification," click the On/Off icon.

Does it say ON or OFF?

Customer: replied 1 month ago.
No two step verification on my security screen.
Customer: replied 1 month ago.
I have to go for now---going to Penn State/Ohio State football game.
Expert:  Josh replied 1 month ago.

No problem. Please reply back here when you are available again