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GeekGal
GeekGal, Electronics Support Tech
Category: Android Devices
Satisfied Customers: 925
Experience:  MIS degree and 15+ years experience supporting electronics of all kinds
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Thank you.. trying to set up email on a galaxy s4, samsung

Customer Question

hi thank you.. trying to set up email on a galaxy s4
JA: What's the make/model of your device? How old is it?
Customer: samsung s4 about 2 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: looked up the POP and changing it thats where i got lost
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Android Devices
Expert:  GeekGal replied 1 month ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Can you please tell me your email address (just the part after the @ sign).

Expert:  GeekGal replied 1 month ago.

Listed below are the general steps for setting up email on your Galaxy S4. As soon as you let me know who your email provider is, I will provide exact instructions with the proper settings for your email provider.

General guidelines to up email on your Galaxy S4:

  • Start on your Home screen and tap All applications.
  • Tap Email.
  • Enter your Email address.
  • Enter your Password.
  • Tap Manual setup.
  • Select the type of account: POP3, IMAP or Exchange

Incoming server settings

  • Email address = Customer's email address
  • Username = Customer's username.
  • Password = Customer's password.
  • POP/IMAP server = Enter server information
  • Security type = Select from list (orange.net is set to none).
  • Port = Enter server port details (orange.net is 110).
  • Tap Next.

Outgoing server settings

  • SMTP server = Enter server information
  • Security type = Select from list
  • Port = Enter server port details
  • Require sign in = Tick (check this)
  • Username = Customer's username.
  • Password = Customer's password.
  • Tap Next.

Account options

  • Email check frequency = Customer's choice.
  • Notify me when new mail arrives = Customer's choice.
  • Tap Next.

Set up email

  • Account name = Customer's choice.
  • Your name = Customer's choice.
  • Tap Done.
Expert:  GeekGal replied 1 month ago.

If the information that I have provided has been helpful, would you mind taking a moment to rate my service? I'd really appreciate it! You can give your rating by selecting the stars located on the top right of the question page. As an independent contractor for just answer, I do not receive credit for my answer and I am not compensated in any way without a positive rating. If this didn't solve the problem be sure to let me know so we can continue troubleshooting.