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Ask Viet - Android Tech Your Own Question

Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 35280
Experience:  Troubleshoot Android Devices.
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I have my mom a new Paperwhite from Kindle. It is in

Customer Question

I have my mom a new Paperwhite from Kindle. It is in Chinese. How to I change it to English?
JA: What's the make/model of your device? How old is it?
Customer: I bought it last Christmas. The box says CE 0700.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It's been going on since February. I discovered it when I went home for s visit.
JA: Anything else you want the Android expert to know before I connect you?
Customer: That seems to be it.
Submitted: 1 month ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Please try the following steps:

1. Press the menu 3-dot (or 3-bar) icon at the upper right corner
2. Then tap on the 2nd to last option (usually the 6th option) (which means Settings)
3. Next, tap on the 2nd to last option (usually the 4th option: Device Options)
4. Next, tap on the last option (usually the 5th option: Language and Dictionaries)
5. Next, tap on the 1st option (Language)
6. Next, tap on English...
7. Next tap on OK (the 2nd button at the bottom right), (or 1st button)
8. Next, tap on OK again (the 2nd button), or (or 1st button)
Please reply at the box below to continue. Thank you.

Expert:  Viet - Android Tech replied 1 month ago.

If needed, press and hold the Power on / off button on the kindle paperwhite for about 30 seconds, then turn it back on and check and/or try again as needed.

- If needed, please click on the website below for video instructions:

https://www.youtube.com/watch?v=xaHtr243Prs

; watch the whole video and trace the steps / options.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

Expert:  Viet - Android Tech replied 1 month ago.

Hi,

How are you? It's been about a week. Do you still need help with this issue and/or with anything else?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,