Hello I am Samuel and I can help you. Give me a moment to review this please.
Try this please.
That means it did not charge or the battery is gone bad. Remove the battery for 5 mins and then replace and charge for 20 mins
I know those requests are sent by the system I can help you here.
Sounds like it may be the battery.
Not all phones do. Is there play or looseness in the charging port when you plug the cord in?
The combo is vol up and power or vol down and power. Depending on the version of your software. Sorry for the typo.
I typically hold them for about 20 secs.
The button combo is the end all be all that you can perform from home. So if that does not work you may have to attempt a warranty replacement.
OH BOY thats no good. Hold on no second please
I was sent this from my Tmobile support team:
Read the second section starting at step 3
Correct that is the manufacturers reset options. If they do not work there is not a ton we can do to attempt to recover this unfortunately. I would try calling T mobile and see if they will still honor the warranty being that it is only 30 days. Let them know you tried the alternate factory reset to no avail.
I am sorry. It sometimes feels like our phones are made to stop after a warranty runs out :(
Honestly at this point everything on the phone not backed up is there but accessible. The only option you have is to factory reset it. You can always reach out to LG but they will have you send it in and they will typically replace it not fix it. They would probably also charge you.
I am very sorry.
The sim card does not carry any data. They used to but not anymore. If you had an sd card it would possibly have the information on it. I do not charge you anything I am a contracted expert. The sites customer can support you with an billing issues you have however.