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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I've downloaded a book - Bad Clowns - and have received an

Customer Question

I've downloaded a book - Bad Clowns - and have received an email telling me that it's been downloaded, but nothing's appearing on my list of items.
JA: What's the make/model of your device? How old is it?
Customer: It's the original one that came out
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This is the first time. I tried to go onto manage contents, but I'd forgotten my password ***** whenever I put in the code, I'd been sent a new one, which then didn't work.
JA: Anything else you want the Android expert to know before I connect you?
Customer: No
Submitted: 9 days ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 9 days ago.


I'm sorry about the issue. Is this the 1st kindle model?

Are you able to go to the menu / settings on the kindle, and check the Wi-Fi / wireless setting there?

Do you also have a Windows or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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