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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I cant reset my kindle password, its about two years old, i

Customer Question

Hello i cant reset my kindle password
JA: What's the make/model of your device? How old is it?
Customer: its about two years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i spoke with two kindle support staff
JA: Anything else you want the Android expert to know before I connect you?
Customer: I yesterday bought a book and is unable to download it
Submitted: 8 days ago.
Category: Android Devices
Expert:  Randy Boman replied 8 days ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 8 days ago.

Do you need the lockscreen password? Is the kindle screen locked?

Expert:  Randy Boman replied 8 days ago.

You can reply to me here by typing in the box below please.

Expert:  Randy Boman replied 8 days ago.

Did you buy the book directly from the kindle or from the Amazon website on your computer?

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