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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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My son died and I have located a Kindle in his things. I am

Customer Question

my son died and I have located a Kindle in his things. I am unable to get into it as I don't know if it was registered and if so, I don't know the password ***** used.
JA: What's the make/model of your device? How old is it?
Customer: It is a small tablet
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just located it about a week ago but he purchased it sometime ago when he purchased one for me avout 4 years ago or even longer
JA: Anything else you want the Android expert to know before I connect you?
Customer: not at this time
Submitted: 1 month ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 month ago.

Hi,

I'm sorry about the issue. What happens when you turn on the kindle?

What is it showing on the kindle's screen?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Android Tech replied 1 month ago.

Does the kindle have touchscreen or not?

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,