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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I have forgotten my pp password how can I reset it, I is two

Customer Question

I have forgotten my pp password ***** can I reset it
JA: What's the make/model of your device? How old is it?
Customer: I is two yrs old and it isa Chromo7
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just found it up and charged it, I thought it was stolen
JA: Anything else you want the Android expert to know before I connect you?
Customer: No not yet
Submitted: 7 days ago.
Category: Android Devices
Expert:  Randy Boman replied 7 days ago.

Hi, I'm Randy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Randy Boman replied 7 days ago.

Try this please.

  1. Press and hold Ctrl + Alt + Shift + R.
  2. Click Restart to restart your Chromebook.
  3. In the box that appears, click Reset and sign in with your Google Account.
    Note: The account you sign in with after you reset your Chromebook will be the owner account.
  4. Follow the instructions in the box.
  5. Once you've set up your Chromebook, check if the problem is fixed.

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