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Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Just tried to purchase book on google books (American

Customer Question

just tried to purchase book on google books (American express) and was declined?
JA: What's the make/model of your device? How old is it?
Customer: Samsung note 4 +/- 3 years old SAMSUNG-SM-N90V I purchase +/- 2 books a week and have never had a problem.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just happened just went on internet and this screen popped up. My card is valid and upto date in payments
JA: Anything else you want the Android expert to know before I connect you?
Customer: no
Submitted: 11 days ago.
Category: Android Devices
Expert:  Richard replied 11 days ago.

Hi there and welcome

Can you tell me please the exact message you received when it was declined.

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