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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3147
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Both my wife and I have ZTE phones they turn themselves on

Customer Question

Both my wife and I have ZTE phones they turn themselves on and off in the middle of phone calls.
JA: How old is the phone?
Customer: Less than 6 months
JA: How long has this been going on? What troubleshooting have you tried?
Customer: this has been going on for 2 months. We have restarted the phone removed the battery and just shut it down for a period of time
JA: Anything else you want the Android expert to know before I connect you?
Customer: I can no longer connect to my e-mail for some reason.
Submitted: 11 days ago.
Category: Android Devices
Expert:  Richard replied 11 days ago.

Hi there and welcome

When you say they turn off, do you mean they instantly power off or they shut down like normal?

Customer: replied 11 days ago.
They instantly power off in the middle of a conversation and it turns itself right back on if the party you are talking with does not hang up they will be on the line when it comes back on
Expert:  Richard replied 11 days ago.

did this happen with both of them at the same time?

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