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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 9304
Experience:  8+ years of professional experience
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My sim card says invalid sim card no service, Android ZTE I

Customer Question

my sim card says invalid sim card no service
JA: What's the make/model of your device? How old is it?
Customer: Android ZTE I just got it 5 days ago
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Since this morning. I tried removing the sim card and putting it back in
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Android Devices
Expert:  Russell H. replied 14 days ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Where did you obtain or buy the SIM card, please?

It may need activating.

Is the phone new? how about the SIM card?

Customer: replied 14 days ago.
I got it through Tracfone. I have been using it until today.
Customer: replied 14 days ago.
I have been using it for 5 days with out a problem.
Expert:  Russell H. replied 14 days ago.

OK, then.

Is it possible there is a problem with your account? try calling Tracfone about your account. Their number is

1(###) ###-####/p>

...and ask them for the status of your account, and your phone. The SIM card came with the phone, the SIM card is linked to your account, so this will get an inquiry made about the problem.

If they say, 'all is well', then ask them why your phone says Invalid SIM Card No Service.

But I have a feeling they will find something wrong to correct.

This happens now and then, once in a great many cases.

Let me know the results, please. Thanks.

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